The National Database and Registration Authority (NADRA) plays a pivotal role in the administration of Pakistan’s national identity systems. As one of the country’s most respected and essential government institutions, NADRA is responsible for the management of sensitive data, identity verification, and public service delivery across the nation. We are committed to delivering cutting-edge services, securing citizens’ information, and ensuring that every individual is recognized and accounted for within the national database.
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If you are passionate about serving your country, motivated to work in a challenging yet rewarding environment, and want to contribute to a national cause, NADRA offers you the perfect platform. We are currently seeking skilled, committed, and energetic individuals for various positions in our offices across Pakistan. These include:
- Junior Executive
- Senior Executive
- Assistant Superintendent
- Naib Qasid
Below, you’ll find detailed information about each position, the responsibilities involved, and the qualifications required.
1. Junior Executive
Location: Multiple Locations (Urban and Rural NADRA Centers)
Position Type: Contract (with the possibility of extension)
Job Summary:
As a Junior Executive at NADRA, you will be at the forefront of our operations, interacting with citizens and helping them access the services provided by the authority. Your primary responsibility will be to manage customer interactions, process applications, and assist in identity verification tasks.
Key Responsibilities:
- Assisting citizens in filling out forms, resolving queries, and ensuring that their applications are processed smoothly.
- Handling biometric data entry, including fingerprint scanning and facial recognition.
- Managing data entry and ensuring the accurate processing of forms and related documentation.
- Conducting initial verification of documents to ensure all required paperwork is complete.
- Addressing citizens’ concerns and providing information regarding the procedures, timelines, and necessary requirements for various NADRA services.
- Coordinating with the technical teams to resolve system errors or application issues.
- Adhering to NADRA’s standards for customer service and data confidentiality.
Eligibility Criteria:
- Minimum of Intermediate (FA/FSc) qualification.
- Good communication skills in English and Urdu (knowledge of regional languages is an advantage).
- Proficiency in using computers and data entry software.
- Previous experience in a customer service or data entry role is desirable.
- Strong attention to detail and ability to handle sensitive data with care.
Skills:
- Strong interpersonal and communication skills.
- Ability to work under pressure and manage time effectively.
- Proficient in MS Office and general computer literacy.
- Teamwork and collaboration skills.
Benefits:
- Competitive salary package.
- Opportunities for professional development and career growth.
- A chance to serve the nation by working in a dynamic and respected institution.
2. Senior Executive
Location: Multiple Locations (Provincial and District NADRA Centers)
Position Type: Contract (with the possibility of extension)
Job Summary:
The Senior Executive is a key management role responsible for overseeing operations at the district or regional level. In this role, you will supervise Junior Executives and other support staff, ensuring that all NADRA services are delivered efficiently and effectively to the public. You will also play an integral part in decision-making processes related to staff management and center operations.
Key Responsibilities:
- Managing daily operations at the NADRA office and ensuring that services are delivered in a timely and efficient manner.
- Supervising and mentoring Junior Executives, support staff, and other team members.
- Ensuring compliance with NADRA’s policies, protocols, and standards in all customer-facing activities.
- Resolving complex customer queries and handling escalations.
- Coordinating with district and provincial managers to report on operational performance.
- Overseeing the implementation of biometric systems, registration drives, and other initiatives.
- Ensuring that staff follows strict security protocols, especially in the handling of sensitive citizen data.
Eligibility Criteria:
- Minimum of Bachelor’s degree in Management, Business, IT, or a related field.
- At least 3-5 years of experience in a supervisory or executive role, preferably in a government, customer service, or IT-based environment.
- Demonstrated leadership ability and experience managing teams.
- Strong decision-making, problem-solving, and organizational skills.
- Familiarity with NADRA’s operational systems and processes is an advantage.
Skills:
- Excellent leadership and people management skills.
- Strong verbal and written communication in English and Urdu.
- Ability to handle high-pressure situations and make swift, effective decisions.
- Technological proficiency, especially in managing biometric systems and databases.
Benefits:
- Competitive salary with allowances.
- Opportunities for career advancement within NADRA.
- Participation in national-level projects that make a difference in public administration.
3. Assistant Superintendent
Location: Multiple Locations
Position Type: Contract (with the possibility of extension)
Job Summary:
As an Assistant Superintendent, you will be responsible for overseeing the operations of specific NADRA centers or units within a district. You will ensure the proper functioning of registration processes, oversee staff performance, and coordinate with higher management for effective service delivery.
Key Responsibilities:
- Supervising day-to-day operations at the assigned NADRA center or unit.
- Ensuring that all systems are functioning properly and troubleshooting any issues that arise.
- Coordinating registration drives, monitoring staff performance, and ensuring customer satisfaction.
- Preparing daily, weekly, and monthly reports on center performance.
- Ensuring that all security protocols are followed in handling citizen data and that NADRA’s systems are protected against unauthorized access.
Eligibility Criteria:
- Bachelor’s degree in Management, Administration, or a related field.
- 3-5 years of experience in a supervisory role, preferably within a government or public service organization.
- Familiarity with NADRA’s registration and data management systems.
- Strong leadership and organizational skills.
Skills:
- Excellent communication and team management abilities.
- Problem-solving skills with the ability to manage crises effectively.
- Technologically adept, particularly in database and biometric systems.
4. Naib Qasid
Location: Various NADRA Offices
Position Type: Contract
Job Summary:
As a Naib Qasid, you will provide essential support to the office staff by handling a variety of administrative and operational tasks. Your role is crucial to ensuring the smooth functioning of NADRA offices, assisting senior staff in their day-to-day responsibilities.
Key Responsibilities:
- Assisting in the delivery of official documents within the office and to other departments.
- Helping in maintaining office cleanliness and organization.
- Assisting with photocopying, filing, and other clerical tasks.
- Running errands such as delivering documents, serving tea, and managing basic office needs.
Eligibility Criteria:
- Minimum Matriculation (10th grade) qualification.
- Ability to read and write in Urdu.
- A professional attitude and willingness to learn.
Skills:
- Punctuality and discipline.
- Strong communication skills.
- Ability to follow instructions and support senior staff.
How to Apply
Interested candidates can apply by visiting the official NADRA website and filling out the online application form. Shortlisted candidates will be contacted for interviews and tests. Applications are open until the deadline mentioned on the NADRA website.
Why Join NADRA?
NADRA offers an excellent opportunity to work in one of Pakistan’s most prestigious organizations. As a NADRA employee, you’ll be part of a team that is critical to the nation’s security and administration. NADRA provides competitive salaries, career growth opportunities, and the chance to make a meaningful contribution to society.
If you’re ready to take on a challenging and rewarding career with NADRA, apply today!
